How to Refill Your Prepaid Phone in less than 5 Minutes
Learn how to quickly refill your prepaid phone in just 5 minutes with various methods, tips, and common troubleshooting solutions.

Learn how to quickly refill your prepaid phone in just 5 minutes with various methods, tips, and common troubleshooting solutions.
Need to refill your prepaid phone fast? Here's how to do it in 5 minutes or less:
1- Pick a refill method:
- Online
- By phone
- In-store
- Refill card
2- Choose refill amount
3- Complete payment
Quick comparison of refill methods
Method | Speed | Payment Options | Best For |
---|---|---|---|
Online | Fastest | Debit or Card, PayPal | Tech-savvy users |
Phone | Medium | Card, PIN | On-the-go refills |
In-Store | Slow | Cash, Card | Cash payments |
Cards | Slow | Cash (to buy card) | Offline use |
Let's dive into each method so you can choose the best one for you.
Online Refill

Want to refill your prepaid phone? It's easy. Here's how:
- Go to Teloa's website
- Sign in or Log in if you already have an account
- Pick your refill amount
- Pay
That's it! Online refills are the easiest and fastest way to top up your prepaid cell phone plan.
With Teloa, you get $5 off your first month and 3% cashback every time you refill your plan. It’s the only prepaid refill service that rewards users with cashback on every transaction.
2. Refill by Phone

Can't get online? Here's how to refill your prepaid phone with a call:
Dial your carrier’s refill number (each provider has a different one, and not all allow refills via phone). Follow the prompts—enter your phone number, refill amount, and payment details. Once confirmed, check your balance to ensure the refill was successful.
Heads up: Some carriers charge extra for phone refills, so be sure to check for any fees before calling. This is another reason why refilling online with Teloa is a better option—you can see and review any applicable fees for each plan before you pay. Thanks to Teloa’s no-hidden-fee policy, you always know exactly what you’re paying for.
3. In-Store Refill

When online refills aren’t an option, refilling in a store is likely the next best choice.
Find a Store
Look for retailers that sell your carrier's refill cards or visit an official store if there’s one nearby.
Get Your Refill
- Tell the clerk you're refilling your prepaid phone.
- Give them your number.
- Pick your refill amount.
- Pay up, grab your receipt, and make sure the refill hit your account.
4. Use Refill Cards

Refill cards are another way to add money to your prepaid phone. Here's how:
Buy a Card
Get a refill card at stores like Walmart, Target, or CVS. Available amounts vary by carrie.
Enter the PIN
Got your card? Here's what to do:
- Scratch off the PIN on the back
- Enter it via phone call, website, or text (carrier-dependent)
After entering the PIN:
- Wait for confirmation
- Check your new balance
- Keep your receipt (just in case)
Refill cards are one-time use. The full amount goes to your account as credit.
As you can see, this is a slow and tedious process. That’s why, whenever possible, refill online with Teloa for a more convenient, fast, and secure experience. Plus, Teloa’s support team is available 7 days a week to assist you whenever you need help.
Fix Common Problems
Refilling your prepaid phone can hit snags. Here's how to tackle common issues:
Common Errors
1. Network Issues
Weak internet? That's often the culprit for failed online refills. Check your connection first.
2. Wrong PIN Entry
Entering your refill card PIN? Skip the dashes and spaces. Just the numbers, please.
3. Delayed Balance Update
Sometimes your balance takes a breather before updating. One user shared:
"Got the confirmation, but balance stayed the same. After about 30 minutes (and a call), it updated fine."
If this happens, wait a bit or make a quick call. It often kickstarts the update.
4. Refill Card Issues
Card giving you trouble? Call the number on it or swap it at the store.
Get Help
Still stuck? Try these:
- If you're refilling online with Teloa, simply click the chat icon in the bottom right corner and send a message. The support team will respond within minutes to answer your questions or help resolve any issues—no long calls or wasted time with operators.
- If you're not refilling online, you'll need to call your carrier's support line or return to the store where you topped up your phone. Be prepared for long wait times, whether on the phone or in line.
- Check your carrier's social media—they may respond to user questions this way, though it's not very common.
Wrap-Up

Let's recap the main ways to top up your prepaid phone:
Key Points
1. Online Refill
Visit Teloa's website to get $5 off your first refill and 3% cashback on every prepaid refill. It’s the fastest and most secure way to top up your phone in the USA.
- Choose amount
- Pay with debtir or credit card, PayPal or Apple Pay
- Get instant credit
2. Phone Refill
Call your carrier's refill number:
- Follow prompts
- Use credit card or PIN
3. In-Store Refill
Good for cash payments:
- Find a local store
- Ask for a refill
- Pay and update balance
4. Refill Cards
Handy when offline:
- Buy a card at stores
- Scratch for PIN
- Enter code on phone or online
FAQs
How do I add minutes or refill my prepaid cell phone?
You've got three ways to add minutes:
- Top up online: Hit the Teloa's website and use a credit or debit card, Paypal or Apple Pay.
- Use a refill card: Go to a store like Target, Walmart or CVS buy a card, and then enter the code in your phone.
- Visit a carrier or retailer store to pay with cash.
Which is the best way to refill a prepaid plan?
It depends on whether you have a payment method for online refills or if paying with cash is your only option.
- Online: Go to Teloa's website for the easiest and most secure way to refill your prepaid cell phone. Log in, choose your carrier, select the amount, and pay—it. Plus, enjoy a $5 discount on your first refill and 3% cashback on every transaction.
- In person: Visit a carrier store or authorized retailer to pay with cash.
How do I check my balance after refill?
Every provider has its own method for checking your balance. Here are 9 of the prepaid carriers with the most customers.
- AT&T: Dial *777#
- Verizon: Dial #225
- T-Mobile: Dial #999#
- Metro by T-Mobile: Dial *611
- Cricket: Visit the Quick Pay website.
- Simple Mobile: Dial *611
- Boost Mobile: Visit 'My Account'on carrier's website.
- H2O Wirless: Visit carrier's website or text 'bal' to 327986787.
- Lyca Mobile: Dial *611#